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Anonymous's avatar
Anonymous
11 years ago
Approved

Help!! unable open Sims 4 because Video Card

Hi, guys  This is information: My System is Hp Compaq Ultra Slim dc7800 My Card is Intel Q35 Chipset Family My Chip type: is Intel(R) GMA 3100 My concern, I want to buy right video card fit for ...
pc
crinrict's avatar
crinrict
Hero+
11 years ago

You both have an overall weak system and while CPU and RAM meet minimum specs, the graphic chip does not. It doesn't have any dedicated memory.

@MrsBeLuv I would look into something new since CPU and RAM are right on minimum specs so once you start adding stuff, you won't be happy

@eshasakkary Your CPU is better and you have more RAM but the chip is still to low. Do you have a desktop or laptop computer ?

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Hi @shyshiii, 

    I'm afraid your chipse/graphics chip t is not compatible with the game.

    • Anonymous's avatar
      Anonymous
      10 years ago
      Approved
      Is there a way to replace the chip?
      • crinrict's avatar
        crinrict
        Hero+
        10 years ago

        I assume it's a laptop ? If so, no, usually not.

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