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Anonymous's avatar
Anonymous
11 years ago
Approved

Help!! unable open Sims 4 because Video Card

Hi, guys  This is information: My System is Hp Compaq Ultra Slim dc7800 My Card is Intel Q35 Chipset Family My Chip type: is Intel(R) GMA 3100 My concern, I want to buy right video card fit for ...
pc
crinrict's avatar
crinrict
Hero+
10 years ago

Hi @shyshiii, 

I'm afraid your chipse/graphics chip t is not compatible with the game.

Anonymous's avatar
Anonymous
10 years ago
Approved
Is there a way to replace the chip?
  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    I assume it's a laptop ? If so, no, usually not.

    • Anonymous's avatar
      Anonymous
      10 years ago
      Approved
      It's actually a desktop. Is there a way to replace it then?
      • crinrict's avatar
        crinrict
        Hero+
        10 years ago

        In most desktops you can put in a video card, yes. But you need to check if the card you want to put in is compatible with your computer and all the conditions are met.

        Bit difficult to help with that so you would need to do your own research and maybe get someone to help you out.

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