Help?
Ok, so i had a laptop that I got the sims 4 on, with an origin account and all, (I have the disc version), and when I tried getting it on my newer laptop, it wasn't where it should be. I tried to type...
Forum Discussion
If the game is no longer shows up on your Origin client, please try the following things
- Restart Origin
- Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place
- Make sure it's not under Hidden Games
- Reinstall Origin
- Restart your router/modem,
- Get in touch with a game advisor.
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
Where exactly are the hidden games at?
Here's instructions: http://help.ea.com/in/article/hiding-your-origin-games/
Well mine doesn't have the show icon, how do I do it with no games??
@crinrict wrote:Here's instructions: http://help.ea.com/in/article/hiding-your-origin-games/
Contact a game advisor then.
Community Highlights
- EA_Cade11 months ago
Community Manager
