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TwoWeet-Bix's avatar
TwoWeet-Bix
10 years ago

How do completely uninstall the sims 4 from origin?

I want to get rid of this unsatisfying game and hand it in to my nearest games store for a discount on another game. I went to control panel and uninstalled the game though there but it's still in the origin library. I want to be able to give it back but because I don't know if  the product code is still  in use I'm asking here instead. Please someone give me answers :3 

pc

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    EA does not support the re-selling of used games. You can't remove it from your account.

    You can contact a game advisor to see if they are willing to give you a refund on the game as you are dissatisfied but I wouldn't get my hopes up tbh.

    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor using the new EA Help page

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Lol so i spent nearly 90 bucks on a game I can't even get refunded? or get some eb games credits to get a discount on a better game. Lovin' the customer service EA. Happy simming :3 

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    There's the great game guarantee if you bought it through Origin but by the sound of it, you have the disc version.

    Contacting support is the only suggestion I have to find out if they are willing to refund anyways.

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