mynameisLihahah Your dxdiag shows a few crashes of a component of McAfee, so I would suggest uninstalling and reinstalling it, or just removing it if you don't have any particular use for it. A reinstall should fix the crashes, but McAfee isn't really any better than Windows Defender and often uses a lot more resources. Here's how to remove it (standard method, option two), whether you're reinstalling it or not:
https://www.mcafee.com/support/s/article/000001616?language=en_US
However, I think the underlying issue may be your computer's 4 GB memory. While that's technically the minimum requirement for Sims 4, the game tends to need more RAM in practice, especially if you have almost any expansions installed. (Game packs and stuff packs are mostly less demanding, and kits have a negligible effect.) That doesn't mean you can't play, but you'll need to take some steps to help the game run better, and you may never get exactly the performance you want.
For now, open the Task Manager, click the Startup icon, and disable anything that does not absolutely need to be running at startup. That really means anything not from Intel, Realtek, and possibly Windows Security, depending on whether you've removed McAfee. Other apps like Edge or Teams or Acer registration software might be listed too, which would mean they automatically start with Windows and take up resources your laptop can't spare. Disabling them on startup doesn't mean you can't use them, only that they won't open on their own.
If you're not sure what you're looking at, feel free to post a screenshot of the Startup list, and I'll let you know what you can disable and what should stay active.
