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themountains's avatar
themountains
New Novice
2 months ago
Solved

SIMS 4 constantly crashing (unplayable). January 10th 2025

SIMS 4 constantly crashing randomly, during cas, after cas, during gameplay, manage world screen, on start-up, on save, after save, everywhere.

high end pc

have tried all steps including (removing sims 4 file and playing with no cc/mods, re-installing latest graphics driver, running windows repair diagnostics using the SFC /scannow method, disabled game bar, repaired and re-installed sims 4 multiple times, repaired and re-installed the EA app multiple times, the 50/50 method with mods cc, direct x9 on/off, closing EA background operation on/off, updating ALL mods and cc) im sure ive tried more than that but thats all i can remember.

Its been 4 days of trying everything....

Im very tired now...

On a personal note, this is likely because of too many baked in files into the game, as we all know EA's The Sims 4 has no competitors and rather than begin to develop a new game they will keep pumping out "DLC" with more complex often game breaking mechanics to the point where no mods work, i have no doubt that submitting this error report i will be told its "my system" thats the issue, when, in actuality its bloated code on a now 11 year old game.

EA dont want you playing with Mods or Cc they want you to buy it from them instead. yesterday i did a complete fresh install of sims 4 which worked ok (1 crash) and i added 1 mod to start the long process of compiling my mods again ( i only have between 20-30) 1st one i installed, Mcc command centre (a notoriously stable mod) and it broke the game so badly i had to uninstall/re-install it again...

any help would be appreciated...

  

4 Replies

  • @themountains  Please update the BIOS for your computer.  You may be several versions behind; I believe this is the driver download page for your model, and it offers version 1.18 rather than your current 1.14:

    https://www.dell.com/support/product-details/en-us/product/alienware-aurora-r15-desktop/drivers

    But double-check by clicking This Device and entering your service tag.

    The reason to update your BIOS is that some of the Sims 4 crashes in your dxdiag are related to an issue with overclocked high-end Intel processors, where the motherboard applies the overclocking settings by default.  I wrote out more details here:

    https://answers.ea.com/t5/PC/Sims-4-keeps-randomly-crashing/m-p/14382305#M291224

    If the BIOS update doesn't help, please disable CPU Turbo Boost, as described in that post.

  • I don't play with mods and my game is crashing for the first time on my computer (2021 Mac IOS 14.6). I go months at a time not playing, so I just assume I am hitting a rough spot and EA needs to patch. This game is old and popular, I am so confused why this game breaks so much. EA has truly lost its touch. They need to do better in a lot of areas, but especially the crashing and game-breaking. This makes someone like me not want to play, then I won't check back on an update for three months. I would buy more packs if the game wasn't so trifling. 

  • themountains's avatar
    themountains
    New Novice
    2 months ago

    @puzzlezaddict SOLVED honestly, before you replied i had found another reply you had made to a different post about updating BIOS, i went and did that and found my computer had stopped updating its driver in july, installed all relevant drivers and BOOM no more crashing.

    you have a gift sir. Thank you from the bottom of my cold dark heart...

    ps i hope EA are paying you, for your talents, ive been browsing the forums i see how much work you do... >:E

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