How do I download my game on my new computer?
I need help to play Sims 4 on my new computer. I bought the game a few days ago and downloaded it to my old computer - I just got a new computer today. When I log in to my account, I do not see my ...
Forum Discussion
If the game is no longer shows up on your Origin client, please try the following things
- Restart Origin
- Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place
- Make sure it's not under Hidden Games
- Reinstall Origin
- Restart your router/modem,
- Get in touch with a game advisor.
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
