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Anonymous's avatar
Anonymous
8 years ago
Approved

How do I reset my Sims 4 data

I just want my game files and auto-saved game files to be deleted along with the data to sell my Origin account because I can't refund it from what I know and it's really *' slow. 🙂 Please help. 

1 Reply

  • Hi @PaintedHistory

    selling a Origin account is against the TOS.

    If you have technical difficulties or can't play the game, you can contact a game advisor and see if they are willing to give you a refund on the game.

    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor