Forum Discussion

Superzook101's avatar
3 years ago

How to find the product code in the EA app?

I got the game through the new EA app and need the product code for my daughters account
I didnt recieve any mail with the code

4 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @Superzook101 

    The Game itself is free to play so no code. Are you perhaps talking about a pack If so, it is tied to your account. If you want it transferred to your daughters account, you need to contact support.

  • It's because she has a child account and can only get games via a product code, from a game i bought, she has to redeem.
    She cannot buy anything herself.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @Superzook101 

    The EA App currently do not support gifting to child accounts, so you need to contact support.

  • Ok, too bad, redeem codes are the only way to get games on a child account.
    I guess we will do it through Steam then.
    Thanks for the answers.