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caterinaonea's avatar
caterinaonea
New Novice
7 months ago
Solved

How to fix Sims 4 saves after restoring them from OneDrive trash

Hi, I have a very specific save file issue on my windows laptop.

I had all my Sims 4 save & data files deleted from my OneDrive when I accidentally allowed it to clear up space. Every single file was deleted, but I restored it from OneDrive trash. After that, I downloaded all of the online-only files (which is what all the save data was restored to) to my computer. Right now, everything is back to my computer, with the exception of mods, however when I start the Sims 4 my save data is still gone. It starts up as if I'm playing for the first time. I did notice that the mods that were restored seem to be older mods that I had deleted, and the newer mods that I installed last month are all gone. I genuinely don't know why the saves won't show up in the game as all the save data is in the "saves" folder in the Sims 4. I also don't have the option to load any data in the Sims 4 menu, only start a new game. Is there anything that I can do?

Thanks.

  • @caterinaonea  You can get rid of all the scratch folders.  You should have one while you're playing, but it should disappear when you quit, and extra folders are doing nothing but taking up space.

    For the saves themselves, they all have extra numbers in parentheses, which prevents Sims 4 from reading them.  The saves need to be named Slot_ followed by an eight-digit hexidecimal (0 to 9, a to f) number followed by .save , with nothing else added.  The .verx files are backups, and they can be used too if you delete that .verx extension.  Here are some examples of properly-named files:

    Slot_00000002.save

    Slot_0000000c.save

    Slot_00000015.save

    The other complicating factor is that the saves in your screenshot look too small to be proper saves.  You can try to load them, but you may find that they don't work, that only larger saves are viable.  Feel free to experiment with your saves to find what you're looking for; there's no harm in trying to load a bad one.

    If you want to get rid of OneDrive entirely, here's how:

    https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370#Remove

7 Replies

  • caterinaonea's avatar
    caterinaonea
    New Novice
    7 months ago

    This is just a few of the saves because there's a lot of stuff inside the saves folders also.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @caterinaonea  You can get rid of all the scratch folders.  You should have one while you're playing, but it should disappear when you quit, and extra folders are doing nothing but taking up space.

    For the saves themselves, they all have extra numbers in parentheses, which prevents Sims 4 from reading them.  The saves need to be named Slot_ followed by an eight-digit hexidecimal (0 to 9, a to f) number followed by .save , with nothing else added.  The .verx files are backups, and they can be used too if you delete that .verx extension.  Here are some examples of properly-named files:

    Slot_00000002.save

    Slot_0000000c.save

    Slot_00000015.save

    The other complicating factor is that the saves in your screenshot look too small to be proper saves.  You can try to load them, but you may find that they don't work, that only larger saves are viable.  Feel free to experiment with your saves to find what you're looking for; there's no harm in trying to load a bad one.

    If you want to get rid of OneDrive entirely, here's how:

    https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370#Remove

  • caterinaonea's avatar
    caterinaonea
    New Novice
    7 months ago

    Okay, I'm gonna try that out, I'll reply again with what happens. Thanks 🙂 

  • caterinaonea's avatar
    caterinaonea
    New Novice
    7 months ago

    I actually have another question, how do I load the save files? I'm taking out the (number).ver part of the save and that turned it into a SAVE file which gives me lots of hope!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    @caterinaonea  Once a save is properly named, it should show up at the Main Menu as one of the options under Load Game, that is if the save is viable.

  • caterinaonea's avatar
    caterinaonea
    New Novice
    7 months ago

    I just checked and I see one of my sims!! (albeit she looks crazy bc my mods are gone) Thank you so so much, I'm going to spend my weekend sorting through save files now lol. Have a happy holidays 🙂 🙂