Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Approved

How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.:(

Please let me know how to get refund.

Thanks,

6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    http://help.ea.com/en/refund/

    http://help.ea.com/en/article/what-s-the-great-games-guarantee/

    -------

    If you have a Mac from the last few years and you BootCamp Windows 7 or 8, the game would run pretty well I would imagine.  Depending on the specs of the mac of course.  It's an option for you atleast.

    Windows 7 and 8 can be downloaded straight from Microsoft with a 30 day trial.

    They also offer a 8 Pro with a 90 day trial.

    Boot camp is free and part of OSX.

    *Oh yeah and you can reset the 30 day trials up to 3 times, so you'd get 90 days either way.  slmgr -rearm

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    you can apply for the refund using these steps in the link scroll to The Origin Great Game Guarantee

    https://www.origin.com/en-us/great-game-guarantee

    Here's how: Visit your Order History and select the "Request a Refund" link next to any eligible product. Complete and submit the Refund Request Form. You'll get a response within 48 hours and your refund within 10 days if you meet the refund criteria.

    or contact CS to assist with this

    if in the event you need to contact CS

    1.https://help.ea.com/en/contact-us/
    2.Click on the orange NEXT button
    3.Select a platform
    4.Click on the orange NEXT button
    5.Select a topic and describe your problem in a few words
    6.Click on the orange NEXT button
    7.Click Chat Now to chat with a Game Advisor


    guide on how to contact CS

    http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    OOPS sorry woot i guess i was typing the reply at the same time you posted 😕mileyembarrassed:

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    im having the same problem i bought the $80 one not relizing it was only for windows..

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Nah dude don't apologize lol

    Your welcome to post over me anytime.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    @lynnsay3074   you need to follow the steps in the previous post on how to request a refund OR contact CS directly as in the steps provided

    @WootCandy  cheers 🙂