Forum Discussion

Sjanski's avatar
2 years ago
Solved

I accidentally deletet my Sims4 Create A Sim Demo

I tried to fix the problem where the new EA App makes all the packs and ad ons not work. I saw that I had both "The Sims 4" and "The Sims 4 Create A Sim Demo" downloaded. So I deleted Cas Demo and now nothing works. Both of the programs are gone, and the EA app is completely broken. Doesnt want to launch and when the option to repair or restart the app appears, nothing happens.

  • @Sjanski  Try doing a clean uninstall of Sims 4 and the EA App.  Start with the game:

    • Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Sims 4 from the list, and click Uninstall.
    • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
    • Close Revo, and restart your computer.

    Uninstall the EA App with Revo as well.  I don't have instructions for that at the moment, but the process should be straightforward.  Restart again when you're done.

    Install the EA App, then create a new folder into which you'll install Sims 4.  The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.

3 Replies

  • @Sjanski  Try doing a clean uninstall of Sims 4 and the EA App.  Start with the game:

    • Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Sims 4 from the list, and click Uninstall.
    • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
    • Close Revo, and restart your computer.

    Uninstall the EA App with Revo as well.  I don't have instructions for that at the moment, but the process should be straightforward.  Restart again when you're done.

    Install the EA App, then create a new folder into which you'll install Sims 4.  The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.

  • Sjanski's avatar
    Sjanski
    2 years ago
    @puzzlezaddict Should I rename and the file inside the Documents\Electronic Arts folder? or do I need to take it out of the folder completely?
  • Sjanski's avatar
    Sjanski
    2 years ago
    @puzzlezaddict I managed to use the Revo Uninstaller to uninstal the EA App, and now im able to at least get onto the app and the Sims 4 is currently downloading. Thank you so much!!!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.50,598 PostsLatest Activity: 2 hours ago