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Sjanski's avatar
2 years ago
Solved

I accidentally deletet my Sims4 Create A Sim Demo

I tried to fix the problem where the new EA App makes all the packs and ad ons not work. I saw that I had both "The Sims 4" and "The Sims 4 Create A Sim Demo" downloaded. So I deleted Cas Demo and no...
  • puzzlezaddict's avatar
    2 years ago

    @Sjanski  Try doing a clean uninstall of Sims 4 and the EA App.  Start with the game:

    • Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Sims 4 from the list, and click Uninstall.
    • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
    • Close Revo, and restart your computer.

    Uninstall the EA App with Revo as well.  I don't have instructions for that at the moment, but the process should be straightforward.  Restart again when you're done.

    Install the EA App, then create a new folder into which you'll install Sims 4.  The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.

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