3 years ago
I bought a few expansion pack codes
So I bought a few expansion pack codes through Walmart, and 2 out of 3 worked...
When I went to download Cottage Living through the EA app it wants me to pay for it even AFTER redeeming the code.
On the Sims 4 though it shows that I own Cottage Living but I need to download it. How can I download what I supposedly own when the EA app is saying I need to pay for it?
Hi @StarKelseeDrizzy & @Calaypp
Did you see any specific error message when trying to redeem your codes? Please clear the cache for the EA app, then in your game library, click The Sims 4 and go to Manage-> Manage Add-Ons and let me know if Cottage Living & Island Living are showing there available to be installed.