Forum Discussion

Hemuliina's avatar
Hemuliina
Newcomer
4 months ago

I bought a kit but EA app says i don't own it

What should I do?

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi Hemuliina 

    Try clearing the cache for the EA app following the steps here, let me know if you're still not seeing your kit then. 

  • cchant86's avatar
    cchant86
    Seasoned Veteran
    4 months ago

    I had to restart the EA App for it to show the kits were now in my library after I purchased them. Not sure why. 

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