Forum Discussion

CozyySimmer's avatar
CozyySimmer
8 months ago
Solved

I can only rotate the Sim when in CAS-mode

I've updated the game, and since then, I cannot do anything in CAS. As shown in the picture, all I get is the ability to rotate the Sim (I can also zoom in with the scroller on my mouse), and not to ...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    8 months ago

    @CozyySimmer and @superstringer  If you have any files in ConfigOverride, inside Documents > Electronic Arts > The Sims 4, please remove them.

    If that doesn't help, please disable any apps that come with overlays: Steam, Discord, etc. Disable the EA App in-game overlay as well; the option is under Settings > Application.

    If that doesn't help either, put the game into windowed mode.

    Please also let me know whether your computer runs Windows or macOS.  This is the PC tech forum, so I'm writing as if dealing with Windows, but I've seen a few posts about this in macOS as well.

puzzlezaddict's avatar
puzzlezaddict
Hero+
8 months ago

@CozyySimmer and @superstringer  If you have any files in ConfigOverride, inside Documents > Electronic Arts > The Sims 4, please remove them.

If that doesn't help, please disable any apps that come with overlays: Steam, Discord, etc. Disable the EA App in-game overlay as well; the option is under Settings > Application.

If that doesn't help either, put the game into windowed mode.

Please also let me know whether your computer runs Windows or macOS.  This is the PC tech forum, so I'm writing as if dealing with Windows, but I've seen a few posts about this in macOS as well.

  • superstringer's avatar
    superstringer
    8 months ago
    @puzzlezaddict I disabled the EA overlay, and deleted the one file in the override, and my game is now working as before! Not sure which did it, but it is now working. Thank you so much for your help!
  • CozyySimmer's avatar
    CozyySimmer
    8 months ago

    This worked for me! I only removed the document from the ConfigOverride file, and that did the trick for me! Thank you so much! 

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