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I have the same problem. Only I need to change from english to norwegian...
Read somewhere that EA needs to change some settings on your account (some setting we don't have access to ourselves).
But I'm struggling to find the right channel to contact them for help.
So let's hope someone with "power and knowledge" sees this, and can help us both...- agnieszkapati2 years agoRising Novice@Linntin Hopefully! I tried to contact them, but no answer
- @agnieszkapati does your ea app working?
- agnieszkapati2 years agoRising Novice@R-N27919 Yes
- @agnieszkapati its not launching for me .. cant find help
@agnieszkapati and @Linntin Please post a screenshot of the pop-up that would normally list your language options when you're about to install Sims 4. It would be helpful if you tried both the EA App and Steam, that is if you own Sims 4 in Steam. Please also let me know what country you're in.
@puzzlezaddict Had to get home from work, so sorry for the late answer. 🙂
Here's a screenshot from the first pop-up:
And here's a screenshot from the second pop-up:
When i press "Download" on the second pop-up, the game just starts to download. No language choice...
Edit to add: I'm in Norway, and I don't have Steam.@Linntin In the first screenshot, where it says English, what options do you see if you click Change? And if you click Norwegian, or whatever option you'd like to use, does the EA App respect it or still install the game in English?
@puzzlezaddictI still installs in english.🤔
But I finally got in touch with an EA Advisor a minute ago, who said that it's a known problem and that they're working on it.
He adviced me to wait to download until it's solved...- @puzzlezaddict Forgot to say thank you so much for your willingness to help! 🙂
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