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@agnieszkapati and @Linntin Please post a screenshot of the pop-up that would normally list your language options when you're about to install Sims 4. It would be helpful if you tried both the EA App and Steam, that is if you own Sims 4 in Steam. Please also let me know what country you're in.
@puzzlezaddict Had to get home from work, so sorry for the late answer. 🙂
Here's a screenshot from the first pop-up:
And here's a screenshot from the second pop-up:
When i press "Download" on the second pop-up, the game just starts to download. No language choice...
Edit to add: I'm in Norway, and I don't have Steam.
- puzzlezaddict2 years agoHero+
@Linntin In the first screenshot, where it says English, what options do you see if you click Change? And if you click Norwegian, or whatever option you'd like to use, does the EA App respect it or still install the game in English?
- 2 years ago
@puzzlezaddictI still installs in english.🤔
But I finally got in touch with an EA Advisor a minute ago, who said that it's a known problem and that they're working on it.
He adviced me to wait to download until it's solved...- puzzlezaddict2 years agoHero+
@Linntin Whatever the EA support rep said, this is a problem that should be fixable now; there's no need to wait for an EA-side fix that may not be coming for months. I'm not sure whether this technique works, not having tried it myself, but others say it does:
Even if it doesn't help or breaks something, at worst, you'd need to uninstall and reinstall Sims 4 to fix it.
- 2 years ago@puzzlezaddict Forgot to say thank you so much for your willingness to help! 🙂
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