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@zeldafest213 The first thing I would recommend to do is to repair the game. To run a repair, right click the Sims 4 game tile in Origin client and select 'Repair Game'.
Let us know how you get on!
- Anonymous10 years agoI've followed those steps and it still doesn't work. As well as options for the sims, it also doesn't show up in some notifications. what else could i try to fix this? - Anonymous10 years ago@zeldafest213 That is strange! Do you use any custom content or mods? Either way could you try moving your Mods folder to your desktop and then check if the same issue still occurs. Mods folder default location: My Documents\Electronic Arts\The Sims 4\Mods - Anonymous10 years agoI don't use mods or custom content, none of this is working. Should I re-install the game? If it helps, I had the trial and I purchased the discs but I couldn't play the game on the trial account for some reason so I made a new account. Would it help if I attached a picture of the problem? 
 
 
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