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Anonymous's avatar
Anonymous
7 years ago
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i cant log in as appartently im logged in somewhere else

I've been playing on sims4 for a while now and had to take a break from the game and origin when I came back today I was showed the credentials expired screen so I changed my password and moved on. t...
  • roberta591's avatar
    7 years ago

    @gothickitten999  Is your computer a pc or mac? Do you get a message if you want to continue login? This should bump the other device off. You could try to uninstall Origin as it may be out of date. Google Origin (any search engine will do) and download the Origin installer. Install and try to login. Origin is like Steam in that you are using client software and your information is stored on the server. If you have a mac you do not need Origin to play. If you continue to have issues you can contact EA customer service - link - customer service. Origin accounts can not be accessed in these forums and you will need EA to see if they can solve the issue.

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