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Sammy1179's avatar
Sammy1179
6 years ago

I cant move into houses in the sims 4.

I have been trying to move into houses of any sort when I try to for example when I finished making a household and go to move into one it loads and then shows me the worlds it says error: (I  forgot...
pc
crinrict's avatar
crinrict
Hero+
6 years ago
@Sammy1179 Could you post a screenshot of the error ? That would be helpful.

Also are you using mods/cc in your game ?
Sammy1179's avatar
Sammy1179
6 years ago

@crinrict I use over 100 files of cc and mods and I tried removing them but I still got this screen

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    HI @Sammy1179 

    That error is often caused by outdated cc/mods but it can happen that the error occurs after removing mods/cc

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Put back just your save game and try if it still has the error. If not, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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