I bought the hard copy of sims 4. Ive installed and downloaded it probaby 4 times now, and each time i click play in origin, my computer loads, but than wont open the game. i go to click "play" again, and it gives me the "download: option again... HELP
Are you sure that the installation completely finishes?
Could you try cleaning the Origin cache files: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
Maybe this helps with figuring out in what part of the installation the problem starts:
http://sims4.crinrict.com/en/2014/09/installing-from-dvd/
