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Anonymous
8 years agoHello, I had the same problem. I have a Windows 10 machine. Go into your File Explorer icon, go to Documents, go to Electronic Arts, go to The Sims 4, go to Recorded Videos. Now right click on a video and you should see a option to "Play with CyberLink Power Media Player" and will have the latest version identified by a number. In my case is " Play with CyberLink Media Player 14". After choosing the Player you should be enjoying your video.
brenleedee
7 years agoRising Ace
This helped me thank you, I also have windows 10 and Cyberlink apparently came with my computer, and I could watch my Sims 4 videos on it!
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