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Anonymous's avatar
Anonymous
11 years ago
Solved

I can't update Sims 4 - PLEASE HELP!!!

I am so sad ;_; I can't seem to update Sims 4. I bought it last week and I haven't updated anything since then. Only tried it today and it doesn't work. When I go to "My Games" on origin and click on...
pc
  • Anonymous's avatar
    Anonymous
    11 years ago

    I found a solution that worked for me! 

    What I did was I did a clean boot of my PC: http://help.ea.com/en/article/how-to-clean-boot-your-pc/ (follow steps carefully)

    After I restarted my PC. I went to task manager and ended Origin. I then ran Origin as an admin and it immediately started updating my game. And it actually finished without a problem. No errors or anything.

    :DD

Anonymous's avatar
Anonymous
11 years ago

I'm not sure which files to delete? http://prntscr.com/53mkmw That box at the bottom. I'm guessing it shows it? But I can't see it so I went to the article, followed the steps and ticked the show folders thingy and it didn't change anything. :/

Anonymous's avatar
Anonymous
11 years ago

help ☹️ I have done more research and everything else failed. I have not yet cleared my origin cache, as I do not know which files to keep and which to delete as you can see from my previous post.

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