Community ManagerHey all,
The teams are aware of the missing pre-order content and are currently investigating. I'll update the thread here once we have more info on this.
Thank you for the reports!
For some reason, not only do I not have any of the Vibing Streamer Gear, it created an alternate High School Years pack without it in my library? I don't understand what happened. I just hope I receive it before the time runs out after spending all this money for it...
Oh I have the same thing!! And in my Origin library it actually shows I own both showing copies!
Maybe that's a clue where the bonus is? In the other supposed copy? 🤔
I also have two copies of the expansion under the expansion pack tab. One has a "Purchase as a gift" option like usual, the other does not. I can't seem to download the one that has the "Purchase as a gift" option. When I click download in the Origin client, nothing happens. I tried logging into origin in the browser and launching the game through the browser. When I do it comes up in my Origin client as an "Unidentified Game" and says "To play Unidentified Game, you must first activate it on your EA account.". Obviously I already activated the key, so that isn't helpful.
The other copy, the one without "Purchase as a gift" does download just fine. But there's no "Vibing Streamer Gear" content in my game.
Community Manager
