Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Español
How often does the bug occur? Every time (100%)
What is your current game version number? 1.91.168.1030
What expansions, game packs, and stuff packs do you have installed? All the DLCs, including the last one, High school years
Steps: How can we find the bug ourselves? I just can't download the dlc with the "early buy" bonification
What happens when the bug occurs? nothing, i have the dlc, but not the bonification to buy it before the deadline
What do you expect to see? Streaming items from the dlc
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
I have activated the dlc in my account, but for some reason appears two in the dlc screen list
When i click on the download button from the attachment, nothing happens...
If I run the game, i have the dlc installed, with everything except the streaming items, the ones i should receive because i bought the game before the deadline.
I report this to support team, so if someone from that team want to check, the ticket number is #120508999
Where did you buy the pack ? Through Origin ?
Did you check if the items are ingame anyways ?
Since you have a support ticket, it's best to wait for an answer from them.
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