Forum Discussion
6 years ago
Ok I tried to repair the game from Origin and it still doesn’t work.
Also, I will attach a picture, I no longer have the option to turn off tutorials in the game options which I find really odd.
I usually had a pop up window coming up when I clicked on ‘new game’ from where I could select either ‘yes’ or ‘no’ for tutorials. The pop up window was pink and green.
Now it only directly brings me to creating a sim and asking if I want to create a story, which I don’t and then I can’t even pick what type of sim I want it chooses for me.
kreatora
6 years agoHero (Retired)
@Jesshebs
Don't you have the option to choose what you prefer in CAS? This option should be there. Can't opt out of story mode?
if you don't have that option then some files responsible for Menu and CAS options could be damaged in the game folder.
Try to replace them with new ones in this way.
Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder.
Your saves and library will be not changed or damaged
If it will not work the only other option is to reinstall the game
Don't you have the option to choose what you prefer in CAS? This option should be there. Can't opt out of story mode?
if you don't have that option then some files responsible for Menu and CAS options could be damaged in the game folder.
Try to replace them with new ones in this way.
Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder.
Your saves and library will be not changed or damaged
If it will not work the only other option is to reinstall the game
About The Sims 4 Technical Issues - PC
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