Forum Discussion
- crinrict7 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
- 6 years ago
I don't know if it can help, but my problem was solved. I removed everything from their folders (as in no sub folders inside of the mod folder). It is a bit of a mess, but it works
- 4 years ago@NerdGoddess98 Same I dont know what to do
- EA_Solaire4 years ago
Community Manager
Hi all,
This thread has gotten quite old now, so I'll be locking it to prevent any further necro-posting.
If you're still needing help with this issue, please feel free to create a new thread and we'll take a look with you.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 3 hours ago
- 3 hours ago
- 3 hours ago
- 3 hours ago