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- crinrict9 years agoHero+Hi @isis910 please try the following things - See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
- Turn off Origin In Game
- If you have a dual graphics system, make sure the game runs on the card and not the chip
- Uninstall and reinstall your graphics drivers
- Rollback to earlier graphics dirvers
- Right click on the game in Origin and press repair game
 Test after each step 
- Check that you have installed all the updates you can from the Windows Update in order to ensure that you have the necessary prerequisites on your computer. - Hope this helps, I am not an EA employee I am just trying to help. So if it did help please grant XP points ty. 
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