Forum Discussion

mcrudd's avatar
mcrudd
Legend
3 years ago
Solved

I have to restart the Ea app every single time I want to play sims 4

I don't know why but the past few weeks I have to restart the ea app every single time I want to play my sims 4. I have taken pics to explain. I restarted my computer and even  signed in and out of the app but it makes no difference, I have to click on restart app to get it to load my game. This is how it looks.

Picture one this is what my ea app looks like when it loads after a shutdown or restart of my computer.

[img]https://i.imgur.com/bNLMtQU.png[/img]

This is the error I get when I try and load my game

[img]https://i.imgur.com/sFHDaGB.png[/img]

Then I have to restart the app as in pic below

[img]https://i.imgur.com/newqTln.png[/img]

It will then look like this

[img]https://i.imgur.com/UFoyz4a.png[/img]

Only then will my game load. Is there a way to not have to do this every single time just to load my game? 

Any help would be greatly appreciated 🙂 

I am sorry, I have no idea why my images are not showing.

  • @mcrudd  Please set the EA App not to start with Windows; the option should be under Settings > Application.  Then restart and see whether you have the same issue.  If you do, instead of choosing "Restart app," try closing the App and killing the EABackgroundService in the Task Manager.  This service will still be running after you close the App, but it shouldn't run after you restart the computer until the App itself opens.

3 Replies

  • @mcrudd  Please set the EA App not to start with Windows; the option should be under Settings > Application.  Then restart and see whether you have the same issue.  If you do, instead of choosing "Restart app," try closing the App and killing the EABackgroundService in the Task Manager.  This service will still be running after you close the App, but it shouldn't run after you restart the computer until the App itself opens.

  • mcrudd's avatar
    mcrudd
    Legend
    3 years ago

    Oh my gosh, thank you so so much @puzzlezaddict  that worked 100 percent 🙂 I even did it with Steam as well and now my start up of my computer is quick and I can get into my sims 4 so much quicker. No restarting the ea app anymore. I do appreciate your help, happy simming 😉 

  • Just your message help me because i have the same problem and i didn't find the solution to start my game! So thank you so much!