Is this your first time installatin ? Did you also reinstall Origin ?
UPDATE: This was my first time installing, but I reinstalled both The Sims 4 and Origin several times. So, yes I did re-install Origin every time. I also tried cleaning Applications one time after uninstalling Origin and TS4 before reinstalling and another time Registry, with the same reinstall deal, in CCleaner, but this didn't work either. I even added the game and Origin to the exceptions list of both Malwarebytes and Avast, my two antivirus systems. Also, at some point I got an error of my graphics card having issues, but then I updated the drivers and it went back to the original error. If my system specs have anything to do with it here they are:
ASUS ROG G750JW-DB71 (Canadian Model)
Windows 8.1 Standard Edition
17.3″ FHD 1920x1080 screen
Intel i7 Quad-Core 4700HQ 2.4GHz
12 GB DDR3 RAM
Nvidia GTX 765M
2x750 GB HDD
I have an alternate model which i believe is the Canadian model, and I found the specs here- http://www.ncix.com/detail/asus-rog-g750jw-db71-intel-core-10-84898.htm
Please check with Windows Event viewer to see what errors are being generated.
How would I find that? I don't see any errors from Origin in Event Viewer. I am currently opening up the game to get the crash but Sims 4 takes a while to load on my system, so I would assume it is either spyware or related to the error.
'EDIT:
Here are the reports:
Faulting application name: TS4.exe, version: 1.2.24.20, time stamp: 0x546d5fc4
Faulting module name: TS4.exe, version: 1.2.24.20, time stamp: 0x546d5fc4
Exception code: 0xc000001d
Fault offset: 0x018ccfcb
Faulting process id: 0x1c50
Faulting application start time: 0x01d01805e4552a8b
Faulting application path: C:\Users\*\Games\The Sims 4\Game\Bin\TS4.exe
Faulting module path: C:\Users\*\Games\The Sims 4\Game\Bin\TS4.exe
Report Id: 26a68133-83f9-11e4-bf02-6c71d953d0a5
Faulting package full name:
Faulting package-relative application ID:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program The Sims™ 4 because of this error.
Program: The Sims™ 4
File:
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: 00000000
Disk type: 0
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