Forum Discussion

minhelen_'s avatar
minhelen_
3 years ago
Solved

I reinstalled the sims, chose Norwegian but it shows in English

i redownloaded the sims 4 with the new ea app. They asked which language and I chose Norwegian. When I finally after 8 hours started the game its in English. I cant find a way to change it. In the EA...
pc
  • EA_Cade's avatar
    EA_Cade
    3 years ago

    Hey all, 

    For those experiencing this issue now we will need to make some backend changes to your account to resolve it.

    Please reach out to us on Help.EA.com or on Twitter at @EAHelp so we can get this sorted for you.

    Thanks! 

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all, 

For those experiencing this issue now we will need to make some backend changes to your account to resolve it.

Please reach out to us on Help.EA.com or on Twitter at @EAHelp so we can get this sorted for you.

Thanks! 

bholth3's avatar
bholth3
3 years ago

Hi, I am experiencing the same issues as my other fellow Norwegians on this board. I downloaded the EA-app yesterday, re-installed the game with Norwegian language, but the game shows up in English. I am trying to contact you to report this issue, but whenever I try to "start a new case", the web-browser just keeps on bugging. I've tried both on Firefox, Chrome and Internet Explorer with the same result. It's a bit frustrating when you have an issue like this and on top of that it's near impossible to get in contact with you. I hope you can help me resolve this as I very much would like to play this game in my own language...

Thank you.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @bholth3  If the region in your browser window is not set to U.S. or U.K., try switching to one of those .  Or you could try EA Help on Twitter or Facebook instead.

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