if you didn’t back up your saves to an external hard drive then those saves are definitely gone. Now as far as your sims are concerned I see you wrote custom so make sure you are clicking the show all button I think it’s called or include custom content. I thought I had lost some of my sims only to realize they were there I just didn’t realize it because of this. I hope you recover them as that is truly unfortunate for you. I know how it is to lose all your hard work.
Yeah, I'm okay with those saves being gone. As for the sims, i did check off all the options I could and nothing worked
