I updated the Sims 4 and now I can't see my Sims

Hi @ChairmanFrogger,

This link should work for you: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information

Please pop open a new thread when you've gathered a dxdiag and include any additional information you feel is relevant. I'll close this thread here in the meantime as it's a bit of an oldie.

Thanks,

EA_Lanna