Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

I would like tech support to please call me

I have been trying to get tech support to call me but its been over 24 hours and it says you guys have received the call request and will call in the estimated callback time which was 5 min ITS BEEN ...
pc
Myluv4marc's avatar
Myluv4marc
11 years ago

i can be reached at <edit phone number for security reasons >

Myluv4marc's avatar
Myluv4marc
11 years ago

your message says someone will call back.  how long does that take?  i have a lot of sims games and cant play because i need to get a new code.  CAN SOMEONE PLEASE HELP

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    we here are players and users of the forums just like you  trying to help each other if you want to contact support use the links provided to contact CS via live chat

    • rumbutter's avatar
      rumbutter
      Hero (Retired)
      11 years ago

      P.S

      if your the one who posted the original question  could it be you logged into the wrong account and is why your having code issues ? and what exactly is the error  message you get ? invalid ? used ? already redeem ?

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    11 years ago

    @Myluv4marc try opening the game through the 'My Games' tab in Origin. You should not have to re-enter your code.

    @MagesTemplar have you been contacted yet? Is it possible we could help you?

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