Forum Discussion

Meagan_Kayla's avatar
Meagan_Kayla
Rising Novice
5 years ago

Icons and Missing Relationships

So if you look at the bottom icons for the different menus, they are all in the wrong order. Also when looking in my relationship area the sims show no one in their relationships like a spouse,...
pc
Kentutman2000's avatar
Kentutman2000
5 years ago

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Discover University, Get to work, Dine out, Outdoor Retreat, and Movie hangout stuff.
Steps: How can we find the bug ourselves? just Open a Save
What happens when the bug occurs? The organization icon become a phone icon and the phone icon become a tick and the lot icon become a calender and the skill and work icon are the same
What do you expect to see? Icons get swap
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

The icons swap the organization icon is a phone and the phone icon is a tick icon and the lot icon is a calendar 

Bug in Pc

Sorry the work icon is switch with the organization icon and the friends icon becomes the work icon

 
[Merged by CM]
crinrict's avatar
crinrict
Hero+
5 years ago

@Kentutman2000 and @Meagan_Kayla 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • ConfigOverride, if you have your own configuration files.
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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