Im not getting any teaching moments for my child

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.78.58.1230
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? not sure
What happens when the bug occurs? nothing the thing is just not showing up
What do you expect to see? My family has never gotten any teaching moments and Im wondering is there a reason thats happening?
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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theres nothing to add Im not sure how to sudmit the thing 🙂