Forum Discussion
@jjsmack84 and @chelsean3 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
- 2 years ago
DxDiag for my system
- puzzlezaddict2 years agoHero+
@jjsmack84 Please do a clean uninstall and reinstall of the Intel graphics driver, as described here:
Use the newest graphics driver (Intel only, not Nvidia) offered for your computer by Dell:
https://www.dell.com/support/home/en-au/product-support/product/inspiron-27-7777-aio/drivers
Even though it's somewhat old, it may still work fine. And even if it doesn't, it's still worth finding out whether you get this particular error again or something else. If you can't play after reinstalling the driver, please post a new dxdiag.
- 2 years ago
Same result. Attempts to launch, is unsuccessful, goes back to EA app. Error code did not appear.
Attaching new DxDiag
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