Infinite loading screen
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What expansions, game packs, and stuff packs do you have instal...
Forum Discussion
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Thanks for your help, but unfortunately it didn't work. I did exactly what you said to me, I made a backup of my Sims4 folder and then I renamed it and tried to open the game again. But seconds after I got an error message.
I don't know what to do anymore. I think I will delete everything and then install my game all over again and see if the error is still there. Anyway, thank you very much, I'm sure I messed up at some point while following the instructions, but it's okay.
Did you also reinstall Origin ?
It's really not a good idea to just download other peoples game folders from the internet. You have no idea what you get.
Actually, I deleted the game folder I downloaded from the internet and kept the original one and just after that I followed the steps you provided me, but as you can see I still have issues. Anyway, thanks so much for you help! I will uninstall my game and install it again. Thanks!
First reinstall Origin itself.
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- EA_Cade11 months ago
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