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crinrict's avatar
crinrict
Hero+
12 years ago

[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...
pc
arceus2110's avatar
arceus2110
12 years ago

I bought the sims 4 3 weeks ago and i can't preload the game when it's says that i must can preload it

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    @arceus2110 Does your order show as fulfilled in your purchase history ?

    • arceus2110's avatar
      arceus2110
      12 years ago

      it says proccesing in the order history

      • crinrict's avatar
        crinrict
        Hero+
        12 years ago

        The your payment hasn't gone through. Click on the + to see what it says there and make sure your credit card details are up-to-date

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