Forum Discussion

Hero+

12 years ago

[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...

Anonymous

12 years ago

So I ordered The Sims 4 online but when I try to download it, the picture is grey.It says refund under the word pre-order. I also have the word processing next to my purchase history when I click the plus it says:

We have billed you for your order, but some items are undelivered

Anonymous

12 years ago

I'm having the same problem..