Community Admin@LemonDialectic Hi,
Can you check whether the TS4.exe (or any other programs) crashed around the time when you tried?
You should be able to look into it by checking your reliability monitor following the steps below:
1. Press Win+R to open the run box
2. Type perfmon /rel to open the reliability monitor.
This opens a window where you can click on the error's visually shown (white X in red circle) to find the latest one related to The Sims 4. Click show details and then paste the info that is listed in there in here.
Cheers,
Nils
Here it is:
Description
Faulting application name: TS4.exe, version: 1.0.625.10, time stamp: 0x53ed5fc4
Faulting module name: TS4.exe, version: 1.0.625.10, time stamp: 0x53ed5fc4
Exception code: 0xc000001d
Fault offset: 0x01a52a57
Faulting process ID: 0x2328
Faulting application start time: 0x01cfc88ead1ed466
Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
Faulting module path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
Report ID: eff586ef-3481-11e4-826c-00ac7bc56961
Faulting package full name:
Faulting package-relative application ID:
The store page for Sims 4 lists several different supported languages, including "English (US)". But I am not given any option to select what language I want, neither during installation or in game. The game is stuck in Swedish, and the translation is to put it mildly; horrible.
Is this going to get fixed anytime soon or should I file for a refund?
Community Manager
