Forum Discussion

DarthEmpress's avatar
DarthEmpress
Rising Scout
2 days ago

(PC) Constant Crashes

Since the July 1st update, I've encountered constant crashes to desktop which I've never experienced before. Here's a list of everything I've done as well as a dxdialog attached:

  • NO mods or CC
  • Updated Nvidia driver
  • Repaired game
  • Deleted cache files
  • Started brand new save games
  • Played offline
  • Moved the entire Sims 4 folder out and started fresh

The one thing that seems to work is deleting the Options.ini file so it regenerates when I load up the game. But soon after it starts crashing again. It will crash in build mode, CAS, world management, loading screen, etc. I'd appreciate any insight into fixing this. Thanks!

crashing
never cc or mods

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 days ago

    DarthEmpress​  Thanks for the dxdiag, but it unfortunately doesn't make clear the source of the crashing.  The two Sims 4 errors it lists basically say the game crashed because it crashed.  It's possible you have the same issue as other players with high-end Intel CPUs that the motherboard may overclock by default, which is sometimes solved with a BIOS update, so look for one for your board.  If you don't see one though, the next step is messing with BIOS settings, so let's put that aside for now.

    The Options.ini file stores all your in-game options, graphics and otherwise.  Are you changing any settings after you load the game for the first time post-deletion of the file?  If so, please list the settings you're changing, in case one of those is the culprit.

    Please also let me know what world(s) you're playing in, and whether the game runs better in a new save in one of the base game worlds and without any content from the Gallery or your own library.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,521 PostsLatest Activity: 2 hours ago