Community Admin@LemonDialectic In that case you'd contact support (steps below) and go through the process there. That would likely require some repetition of steps.
https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact
@Beckii1317 Try the Method 1 step in this MS tutorial, to make sure that Windows Installer is running. You mention Program files, do you mean you tried to run the redists at C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2013\redist?
Went through support chat doing basically the same sort of things as described in this thread.
1) Disabled UAC
2) Clean Booted
3) Cleared Temp
4) Repaired Game
5) Ran as Admin
None worked.
Community Manager
