@minniemouse12134 wrote:
I got a sims 4 at the beginning of summer this year and it woked great but I went to login to my orogin account just a few minutes ago it didn't work so I reset my password and then I went and logged in and went to my games but the only thing that showed up was a sims 4 DEMO and not the regular sims 4 that I had already downloaded to my pc it wont let me play my regular game. can anyone help me?????????
If the game is no longer shows up on your Origin client, please try the following things
- Restart Origin
- Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place
- Make sure it's not under Hidden Games
- Reinstall Origin
- Restart your router/modem,
- Get in touch with a game advisor.
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page