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Its saying i've already used my account to play this game. It says i downloaded it today (23rd january 2015) i've literally just downloaded it and its saying ive already played 1 hour (even though im entitled to 48 hours apparently?) and now its saying i've already used my account to play this. Im really dissapointed because i wanted to give this a go before buying it?
- 11 years ago
They are having problems with Game Time with lots of people having the same issue and they're just trying to find out what is going on, updates should be posted on the forum whenever they have sorted it.
- Anonymous11 years ago
How do we get it downloaded????
- Anonymous11 years ago
So other people arent able to download it either so what do I do just wait?
- Anonymous11 years ago
i downloaded it but it says that i already played it but i just downloaded, i think it may be because i played the create your sim demo. but i still dont understand how that would effect the game trial
@exile35722 wrote:So other people arent able to download it either so what do I do just wait?
- Anonymous11 years ago
Did u have a problem downloading the game? Mine won't down load can u help me?
- 11 years ago
Скачал Sims4 Время играть а мне пишет что я уже активировано но данный компьютер. Но я запускал лишь редактор персонажа ещё до релиза игры. В саму игру не играл никогда. Что за фигня ребят?
- 11 years ago
I'm also having problems.
I got to 100% and i pressed to play, the game asked for a product key and said my game time was up.
- Anonymous11 years ago
What is the product hey ?? i dont know where to find it
- Anonymous11 years ago
I have this exact problem, am unable to play! So sad am losing time. Not impressed at all. If anyone has a fix please let me know!
- 11 years ago
When I spoke to someone they said to try again in 8hrs and if it didn't work by then, wait 24hrs before ringing them, that was at 4:30pm GMT. We just have to be patient I'm afraid, btw, your free time won't be lost unless your game has been activated which most haven't.
- 11 years agoIt took me 6 hours to download this ! Not amused !
- 11 years ago
Same problem.... posted a note on the blog too which I'll reproduce here:
It appears to be broken. I played with the Sims 4 character creator but that's it. I've just downloaded The Sims 4, it says I've already played for 1 hour. It also says "Game Time not yet started." I hit play, then "Play Now" on the additional dialogue explaining I have 2 days. I then get a big dialogue saying could not activate, enter product key from the Sims 4. A few seconds later an Origin popup spawns saying "Game Time Error" and telling me i've already enjoyed it?I can only guess, but could it be that people who installed and tried the character creator and other beta stuff have lost their entitlement as Origin thinks they've already played the full game, and not just the sim creator that was released way before launch?
Any help? Was kinda looking forward to trying this out over the weekend.
- Anonymous11 years ago
Me too and I have not tried out Create-A-Sim. The game is fully downloaded but it says that I've already played it and need to input a product key.
To be honest I've found the Origin account nothing but trouble - I can never chat to an EA advisor, and games I've registered have vanished in the past. I've never managed to get any response from a human, at all. Seriously disappointing.
- 11 years agoIf you contact EA they can fix this for you and they gave me Sims 2 for free including expansions for free to say sorry🙂
- 11 years ago
Well, I tried contacting them through the Live Chat option but the guy on the other side said he was unable to fix the issue. He tried a few things but nothing worked ☹️
- 11 years ago
I have the same problem, been looking through for help on the site for a little while, was about to wait 80-85 minutes for online support. Hope they fix the problem soon!
- 11 years ago
Someone I spoke to just gave me a code and when I put it in, it won't activate it. SO again I'm on the phone been on hold for nearly 10 minutes now while she "looks ino the code". NOT AMUSED!
- 11 years ago
One other thing they just told me. I have to buy the Game to use the FREE Game Time?! WTF?!
- 11 years ago
Same problem for me :womansurprised:
I was really looking forward to trying the game :womansad:
Hopefully the person that said they're working on fixing this problem is right & we will all get to play soon :heart:
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