Initilization Error at startup?
Before I updated my game, I was getting a "missing mscvp120.dll" error whenever I tried launching my game. However since yesterday's update, it now launches a black screen before closing out with a "...
Forum Discussion
@Simologist Please try the steps listed here:
https://sims4.crinrict.com/eng/2014/09/unable-to-start-initialization-error-at-startup/
Let me know if the MSVCP120.dll error comes back or if you see a different error instead.
Thank you, however I've tried all the steps listed and I still get the same error.
@Simologist You're still getting the initialization error, or the MSVCP120.dll error? For the first one, try the other steps listed here:
Some of them you may already have done, but there are others mentioned. And please do try completely disabling your antivirus, if you use something other than Windows Defender, at least long enough to test. It's sometimes not sufficient to set exceptions for Origin and the game.
I get the initialization error. I disabled my Avast program as that's the only antivirus program on my computer, and I allowed TS4 (both versions) and Origin through my Controlled Access folder.
- @puzzlezaddict i am getting a MSVCP120.dll error upon starting the game. Downloaded the game today haven't been able to play it yet. Please help.
@amuni573 Have you ever played Sims 4 before, and if so, do you have an old user folder? If so, please move the Sims 4 folder out of Documents\Electronic Arts and onto your desktop, then try to play again. If you don't have that folder, don't worry about it.
MSVCP120.dll is part of the VC++ 2013 runtimes, which Sims 4 shouldn't be using anymore, unless you're trying to run the Legacy Edition. Still, you can uninstall and reinstall your copies, both x86 and x64 if you have a 64-bit version of Windows, easily enough. Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on the 2013 x86 and x64 bit versions, and select Unintsall. Don't touch any other versions. You can download fresh copies from Microsoft here:
https://www.microsoft.com/en-us/download/details.aspx?id=40784
You do need both the x86 and x64 versions, but not the _arm version, which is for a different class of device.
Restart your computer before trying to play.
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