Community ManagerHappy to try to help you!
Try this direct link to the installer that will add the missing/corrupt file when run: http://www.microsoft.com/en-us/download/details.aspx?id=40784
Enable the original Windows admin account:
Go to: Control panel, Administrative tools, Computer Management, Local Users and Groups, Users,
Right click the Administrator account, Properties, untick the box for Account is disabled, Apply, OK, Reboot.
Again, let me say thank you for your kindness, patience and help. I did as your last post suggested and repaired the files, still got the error code. So then I went back to your first reply and did the Command Prompt and ran the scan, it came up with "Windows Resource Protection did not find any integrity violations". I then went to start up my game and still got the error code in the subject line. I was so hoping the matter had been resolved! Is there anything else to try?
Community ManagerTry the Microsoft link to the redistributable installer in my above post.
I'm sorry, my game is still not working and I've done everything you've said. I guess I will try live chat tomorrow because I am at a loss here and it's been a week since I've been able to play the game. I sincerely appreciate all you've done. Since nothing has worked in my particular circumstances, I don't feel as if it would be right for me to accept anything as a solution, but do want you to get "credit" or whatever else you should get for trying your best to help me. Just let me know what that might be and again, thanks for everything, you've been very helpful and kind.
Community ManagerYes, an Advisor can walk you through more troubleshooting steps, hopefully to the point of resolution.
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