Hello, I have had this issue for a while now. To close the game I select save and quit but the sims 4 window does not close and I can't have access to my computer (Either I turn off my computer or I...
@DefJune Having a scratch folder is normal if you don't properly exit the game. It's a folder that exists during the game play and then gets deleted when you exit.
Are you using mods/cc ? Have you tested if it works on another save ?