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Anonymous's avatar
Anonymous
10 years ago

July 2015 update of Sims 4 has grayed out my play button

I had the update this morning and I was trying to launch my game and am unable to. I can't find the repair game button and I have done the whole delete file thing. Please help

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I did that and It did not work at all then I tried uninstalling it and reinstalling it and now I keep getting an install error.

    EDIT: Now it is letting me repair the game at least and I will see if that works

  • Hi,

    I was having the same problem so i contacted EA, they helped me solve the problem, apparently there is a glitch which unables gameplay but here's what to do as it has worked for me. Reset origin, here is the link linked to me to do so:http://help.ea.com/en/article/how-to-reset-origin-on-mac/  I am sure there is one for windows too if you use windows but after that redownload origin and login as usual and should be able to play